Welcome to TypeHero.ai, a web-based SaaS platform owned and operated by Neural Banana LLC ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services ("Services") and outlines your rights with respect to your personal information.

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

Neural Banana LLC acts as the Data Controller for the personal information collected through TypeHero.ai.

---

1. Information We Collect

---

a. Information You Provide to Us:

• Registration information (e.g., name, email address, organization)
• Billing and payment information (processed via third-party payment processors; we do not store full payment card information)
• Communications with us (e.g., support tickets, feedback)

b. Information We Automatically Collect:

• Device information, IP address, browser type, and operating system
• Usage data, including pages visited, features used, and time spent within the Services
• Cookies and similar tracking technologies

c. Customer Content:

We do not use your content or personal information to train or improve our AI models. Your content remains confidential and private.

---

2. Legal Basis for Processing

---

We process your personal data based on the following legal grounds:

• Your consent (where applicable)
• The necessity to perform a contract with you
• Compliance with legal obligations
• Our legitimate business interests, such as improving our services and maintaining security, provided those interests do not override your rights

---

3. How We Use Information

---

We use collected information to:

• Provide, maintain, and improve our Services
• Process transactions and manage accounts
• Communicate with you regarding the Services
• Ensure security, prevent fraud, and monitor usage
• Comply with legal obligations
• Conduct internal research and development (excluding the use of your content for model training)

---

4. Sharing of Information

---

We do not sell personal information. We may share your information with:

• Service Providers: Vendors and contractors performing services on our behalf (e.g., hosting, analytics, customer support)
• Business Transfers: In connection with a merger, sale, or acquisition
• Legal Requirements: To comply with applicable laws or enforce our rights

All third parties are required to safeguard your information and are prohibited from using it for purposes other than to perform services for us.

---

5. Cookies and Tracking Technologies

---

We use cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Improve website performance
• Analyze site traffic and trends

You have the ability to manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of the Services.

---

6. Data Retention

---

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

---

7. Your Rights

---

Depending on your jurisdiction, you may have the following rights:

• Access and obtain a copy of your personal information
• Request correction or deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time (where applicable)
• Object to automated decision-making (if any)
• Lodge a complaint with a supervisory authority in the European Economic Area (EEA)

Requests can be made by contacting us at support@typehero.ai.

---

8. International Transfers

---

Your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards to protect your personal information when transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission where necessary.

---

9. Children's Privacy

---

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

---

10. Security

---

We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure.

---

11. Changes to This Privacy Policy

---

We may update this Privacy Policy to reflect changes to our information practices. If we make material changes, we will notify you through the Services or by other appropriate means. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

---

12. Contact Us

---

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Neural Banana LLC
Email: support@typehero.ai
Website: https://www.typehero.ai

Thank you for choosing TypeHero.ai. We value your trust and are committed to protecting your privacy.